Robinson

Classes administration procedures

• How can I become a QEI certified inspector with QEI Services?
  • That’s easy. Just submit an application and other documentation that will verify you meet the educational and experiential requirements as required by ASME QEI-1 Standard for the Qualification of Elevator Inspectors Section 2.1, and those noted on QEI Services application.   
    
    
    A copy of the application for QEI Certification through QEI Services can be found on our website by selecting QEI Certification.  When submitting your application, also submit copies of any licenses, certificates (including NEIEP, CAT and CET), degrees1, or other documentation that will support the education and experiential requirements noted on the application. Payment must accompany application at time of submission.   
    
    
    In addition to the application and payment, you must also submit a picture of yourself either in hardcopy or in digital format. This picture will be placed on your certification card once you have passed the QEI exam.   
    
    
    It is essential that the application is filled out completely and correctly. Applications that have not been completed properly, or are not accompanied by supporting documentation or payment will not be processed. The President and Application Review Team of QEI Services will be the final arbiter regarding your request to sit for the exam. Currently this decision cannot be appealed.   
    
    
    1 Note: Degrees need to be related to the technical aspects of the elevator industry (e.g. mechanical engineering, electrical engineering, etc.)
• Should I apply to take the QEI training course and exam, or the exam only?
  • We encourage you to take the training course and exam. The QEI training course is conveniently given at various locations throughout the country during the year. The course consists of 4 days of training with the exam given on the fifth day. Check the Calendar of Classes on our website for a list of scheduled dates, times, locations and fees for training courses. 

    
    

    If you wish to take the QEI exam only, you may do so at any of the exam locations at the conclusion of a QEI training course. If you would like to take the exam only, you must make arrangements with QEI Services regarding the desired location once your application has been approved.

    
    
• If my application is denied, what should I do next?
  • An application may be denied if you are unable to show you meet the educational or experiential requirements as required by the QEI-1 Standard and those noted on QEI Services application. You may resubmit your applications for reconsideration upon securing this information and submitting the supporting documentation.
• After my application is approval, what do I do next?

  • Once your application has been approved, you will be notified by phone or mail that you can sit for the exam. While you are expected to make your own reservations for lodging, in most cases, QEI Services will contract with a hotel for rooms at a reduced rate for attendees. This information can be found in the Classes section of our website by clicking on the Course location link.

    Please note, QEI Services will provide codebooks for use during the training courses or exams. Computers and electronic versions of the codebooks can be used in the course and while taking the exam. QEI Services reserves the right to cancel any class that does not meet the required minimum for attendees. Before making any non-refundable travel arrangements, please call our office to ensure the class will be held.

• What does the exam cover and how much time is allotted to take the exam?
  • The QEI certification exam is comprised of randomly generated questions using open book format. Currently the exam consists of 160 questions with multiple-choice responses. All questions are based on the codebooks listed on QEI Services website. You will receive a copy of this list with your approval letter. You are given eight hours to take the exam, with breaks at the discretion of your instructor.
• What is considered a passing score?
  • The test value is 100%. All questions are of equal value. You must achieve a score of 70% or better to pass the exam.
• How soon after the exam will I be notified with results?
  • Expect results by regular mail within 14 working days after the date the exam is given. Note, we do not supply scores, only pass/fail status.
• What if I am notified that I failed the exam?
  • If you fail the certification exam you be required to resubmit your application including all supporting materials and payment. The new application will go through the same approval process as the previous one.
• If I’m interested in becoming certified as a QEI Inspection Supervisor, what do I need to do?
  • In order to be eligible for certification as an Inspection Supervisor, you must first be a certified inspector through QEI Services. In addition to meeting the qualifications of a certified inspector under ASME QEI-1, Section 2.1, you must also meet the qualifications specified in ASME QEI-1, Section 3.1. You must submit an application and other documentation, which will verify that you meet these educational and experiential requirements.
• Can I use the QEI logo on my business card and other documents once I am QEI certified?
  • The QEI logo is limited to use by those holding valid certified inspector or certified inspection supervisor credentials. In addition to using the QEI logo in certification documentation, certified inspectors and certified inspection supervisors may use the logo on advertising materials or other literature. The name or acronym of the certifying organization [QEI] shall be noted immediately adjacent to the QEI logo. If you hold valid certifications from an accredited organization, you may use the designation CEI (for Certified Elevator Inspector) or CEIS (for Certified Elevator Inspection Supervisor) after your name.
• If I am currently certified with another organization, can I transfer my certification to QEI Services LLC?
  • If you have a current certification with another accredited organization and you wish to transfer your certification to QEI Services, you must submit an application, a photograph (this may be in digital format), supporting documentation to verify that your certification is current. There is no fee to transfer. Once all documentation and accompanying payment has been submitted and approved, you will be issued a certification card under QEI Services LLC. This will eliminate the need for you to take the initial certification exam. However, you will be expected to fulfill all the recertification requirements prior to the expiration date of your certification.
• How do I recertify?
  • There are two options to recertify. We can either email or mail you a renewal exam.  Likewise, on completion, you have the option of either emailing or mailing the exam back to QEI Services. You will be notified of your results by email or mail once your exam has been scored. 
    
    
    Simply contact QEI Services to request your copy, and arrange for payment.
• What does the recertification exam cover?
  • ASME QEI-1, Standard for the Qualification of Elevator Inspectors, requires inspectors and inspection supervisors to maintain knowledge of the most recent revisions of ASME A17.1, ASME A17.3, ASME A18.1, an awareness of B44.1/A17.5, and the applicable requirements in the building, fire, electrical, and accessibility codes. In order to ensure that inspectors have this knowledge, QEI Services recertification exam is based on the most current codes. A list of the codes utilized for recertification is available on our website under Reference Materials within the Training section.
• What is the format of the recertification exam?
  • The recertification exam is an open book exam. The current exam is comprised of 20 questions, which are randomly selected from a database of questions. The answer is in two parts: multiple-choice and a fill-in field for the code reference. Each answer (multiple choice and code reference) is given the same value. The value of the exam is 100%. Passing score is 70%.
• Once I pass my recertification, how long before I receive my certification card?
  • You will not receive your certification card until we have received your picture. You can mail in a photograph or email a digital picture of yourself to Brian Ralli at Bralli@qeiservices.com  We will then print out a new certification card, which will typically be mailed out within a week.
• What happens if I fail my recertification exam?
  • If you fail the certification exam, you will be required to resubmit your application including all supporting application materials and payment. The new application will go through the same approval process as the previous one.