You can count on us
Robinson Elevator Group has developed a standard in maintenance and repair that our customers have come to rely on. Not only can you count on your vertical transportation to be safe and reliable but our service times and consistency as well. Robinson Elevator Group has identified four tiers to providing exceptional service. Plus, our principals are available to our clients twenty four hours a day, seven days a week via their personal cell phones.
Consistent Service. Complete Service
Consistent and Complete service is the key to extending the life of your vertical transportation equipment. Field reports, performance reports, and service intervals are the core components of an outstanding maintenance plan. As a customer of Robinson Elevator Group you can rely upon our onsite service and monthly reporting to accurately gauge the performance of your vertical systems.
The Maintenance Standard
Robinson Elevator Group takes pride in the level of service that is provided to our customers. It is important to us that the same level of service is provided to all of our customers large and small. Our technicians maintain and inspect your vertical transportation equipment by following the best industry standards. In addition, our technicians receive continual in-house training along with the International Union of Elevator Constructors education programs. Performance and inspection checklists continue to evolve with continually changing technology and prevailing governmental codes. You can count on our standards to deliver the best every time.
Training. Leading by Example
The way to greatness is paved by working with the best an industry has to offer. Robinson Elevator Group continues to invest in its most important resource, people. Changing technology, local codes, and know-how are shared in our education workshops. Elevator industry certifications and continuing education are a priority for delivering best in class service to our clientele. Effective training arms our technicians with the best tools to service your equipment. Continuing education is a requirement at Robinson Elevator Group.
Quality Control. A lost Art
Robinson Elevator Group supervisors not only play a role in developing our best in class processes they also inspect onsite performance as well. Our commitment at Robinson Elevator Group is to audit our field maintenance to be sure the client is receiving the level of service promised.